Welcome to Mystery Clicks!

Why be a mystery shopper?

Mystery shoppers are an integral piece in solving the customer experience puzzle.

Mystery shopping can be the perfect opportunity to make some extra cash and have fun doing it. Mystery Shoppers have dined at exclusive restaurants, checked valet parking at upscale hotels, stayed at exotic resorts and shopped at popular retail outlets and food chains.

For any business to be successful, they must keep their customers satisfied. An organization can better serve its customers if they understand how their customers are being assisted and if their product or service is being sold or presented as they intended.

Mystery shopping is one of the most effective ways for retail and service companies to monitor how they are treating their customers. Typically in restaurants and retail establishments, the information gathered is used to measure and improve performance.

As a mystery shopper, you will pose as a typical customer during your visit and then provide feedback to the company's about their employees' customer service, sales ability, product knowledge, procedures, and professionalism.

Why mystery shop with TNS?

With over 25 years of conducting domestic and international mystery shopping programs, TNS provides worldwide mystery shopping coverage and offers many different opportunities to our shoppers. In addition to our traditional Mystery Shopping programs, we offer opportunities to work in merchandising, POS audits, inventory and appearance audits, and online panel studies.

TNS is one of the world's leading market information groups, providing market measurement, analysis and insight through its operating companies in 70 countries. Working with national and multi-national organizations, we help our clients develop effective business strategies and enhance relationships with their customers.

In the United States, TNS provides full-service, primary market research. Our mission is to become our clients' sixth sense of business™ by giving them a deeper understanding of their customers' behavior, better anticipation of their actions and greater insight into what they really want.

This website is designed to give you an understanding of our products and services. Should you have any comments about it, please do not hesitate to contact us.